Many Indian companies feel that no punishment is severe enough for people who dare become their customers. Satellite firm DishTV seems to be one of these. After 3 weeks of patiently trying get the darn thing installed it finally came today in the form of and old guy and his rusty scooter. The joy of joys getting HD service again was short lived - after about an hour of use DishTV proceeded to brick our new HD set-top-box with an OTA firmware push.
They tell me that a technician will come in 24 hours but that's what they said about the installation too (which took 3+ weeks and required an interpreter because the technician was illiterate and spoke no English).
I think it's a very good thing that the Indian government restricts foreign companies from coming here to do business because most of the successful local firms wouldn't survive a day in open competition.
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